Delivering your order to you in a fast and efficient manner is one of our key priorities. While most orders are processed and collected by the courier the same day of business, please allow 2-3 business days for delivery. If you have ordered an item(s) that is out-of-stock or sold-out, then we will advise you as soon as possible. Rural and some residential areas may require an additional day(s) for delivery. Additional delays may also occur if further payment or address information is required.
If you select to make a Direct Deposit, your order will be dispatched once payment has been received (please note: this can take a few days for the banks to process).
We ship all our orders with Courier Post. Please supply a physical delivery address where someone will be present to receive the delivery. A signature is required for the delivery, they cannot be left. We do not deliver to PO Boxes. Deliveries are made Monday to Friday.
When your order has been despatched from our Distribution Centre you will receive an email confirmation with tracking number. You can track your order by going to the Post Haste website: https://www.courierpost.co.nz.
Please note: We only ship to addresses within New Zealand.
We strongly advise all customers to check goods thoroughly upon delivery before destroying packaging or removing any attached tags.
Orders will be delivered Freight Free for North Island purchases & $5.00 Freight charge for South Island purchases.
For further information contact us at: firstname.lastname@example.org